Lesson 1, Topic 1
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Staffing Expense Against Practice Revenues

Grant Diggles February 10, 2025
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Salaries are the largest expense on a dental practice’s financial statement, and managing them effectively is critical for profitability. A well-balanced payroll structure ensures that a practice stays financially healthy while properly compensating the team. Below is a breakdown of industry benchmarks for salary percentages as a proportion of total revenue and key insights on how to optimize these costs.


1. Recommended Salary Breakdown as a Percentage of Practice Revenue

Total Salaries (Including Benefits & Taxes): Target: 45% or Less of Revenue

  • If salaries exceed 50%, the practice is likely operating at a loss.

📌 Breakdown of Salaries by Role:

Dentist(s) = 25%

Clinical Team = 12-15%
(Hygienists and Assistants)

Admin Team = 5-8%
(Front Desk, Office Manager, Treatment Coordinators, etc.)

Key Principle:

  • Doctors (dentists) are revenue generators and should ideally be at 25% of total revenue when accounting for hygiene offsets.
  • Clinical staff (hygienists & assistants) contribute directly to revenue production, so their salary percentage is slightly higher than admin staff.
  • Admin team salaries should remain in the 5-8% range because they support clinical operations rather than directly generating revenue.


2. Deeper Analysis & Considerations

A. Dentist Salaries: Target 25% of Revenue

Why 25% instead of 30-32%?

  • Many dentists don’t get paid on hygiene production, X-rays, or other non-doctor-generated revenue.
  • A healthy general practice should have at least two hygienists per full-time dentist, increasing collections and reducing the doctor’s percentage of total revenue.
  • Properly structured compensation brings the actual doctor payout down from 30-32% of collections to 25% when adjusted for hygiene offsets.

📌 Optimization Tip:

If dentist compensation is consistently exceeding 25%, evaluate the fee structure or provider productivity.

 

B. Clinical Team Salaries: Target 12-15% of Revenue

  • Includes hygienists and dental assistants.

Why this range?

  • Hygienists are revenue generators through prophies, SRPs, perio maintenance, fluoride, and whitening.
  • Assistants improve efficiency by allowing dentists to see more patients per day, increasing productivity.

📌 Optimization Tips:

Consider expanded function dental assistants (EFDAs) where allowed—this can reduce doctor chair time, leading to higher revenue per provider.

  • If salaries exceed 15%, evaluate productivity metrics—are providers being underutilized?

 

C. Admin Team Salaries: Target 5-8% of Revenue

  • Includes front desk, office managers, treatment coordinators, schedulers, and insurance coordinators.

Why keep this lower?

  • Unlike clinical staff, admin employees do not directly generate revenue.
  • However, they are essential for scheduling efficiency, collections, and patient communication.

📌 Optimization Tips:

Automate administrative tasks with software (Weave, Dental Intel, Lighthouse 360) to reduce unnecessary labor costs.

Cross-train admin staff so fewer employees can handle multiple roles, keeping the team lean.



3. What Happens When Salaries Are Too High?

📌 Red Flags:

Salaries exceed 50% of revenue → Practice may be operating at a loss.

High admin salary percentage → Possible overstaffing or inefficiencies.

Clinical salaries exceeding 15% → Evaluate hygiene productivity & assistant utilization.

Fixing Salary Overages:

  • Reevaluate scheduling and provider productivity (ensure dentists & hygienists are fully booked).
  • Assess whether clinical assistants can take on more tasks to optimize provider efficiency.
  • Consider outsourcing insurance verification & billing to reduce admin costs.
  • Increase fees or improve case acceptance if production isn’t keeping up with payroll growth.


4. Final Thoughts: Balancing Profitability & Fair Compensation

A profitable dental practice must balance competitive salaries with financial sustainability. Using industry benchmarks helps set realistic salary budgets while ensuring that each team member contributes efficiently to the practice’s success.

📌 Key Takeaways:

  • Keep total salaries under 45% of revenue for profitability.
  • Dentist compensation should be 25% of revenue after adjusting for hygiene offsets.
  • Hygienists & assistants should account for 12-15%.
  • Admin staff should be at 5-8%.
  • If salaries exceed these benchmarks, evaluate productivity, scheduling, and overhead expenses.